Premier Appraisal of SoCal: Using technology to improve your customer experience
Here at Premier Appraisal of SoCal we seek to be on the forefront of appraisal technology. We use the best and newest technology at our disposal to bring you high-quality, accurate appraisals.
The appraisal process has vastly evolved in recent years and these days, is a lot more demanding. We offer the highest quality appraisals and cutting corners has never been an option for us — the logical place to save time is in our daily workflow. The appraisers that have steadily embraced new technology have been the ones able to bring their customers more accurate reports, better customer service and faster turnaround times.
Hire an appraiser that takes advantage of the latest technologyContact Premier Appraisal of SoCal
Simple online ordering
Years ago, the majority of orders were delivered via fax and were confirmed with phone calls once we got back to the office. In this scenario, it might of taken far too long to hear back to see if the order could be taken. Things are quite a bit different different now. When an order is placed on the site, we receive a mobile notification. We often log into our site from the field and send back an email confirmation – including the time and date for the inspection if we've been able to talk to the occupant.
When you order from Premier Appraisal of SoCal you can expect us to be concerned about your deadlines. The less waiting between communications and the faster we can get things done directly effects your bottom-line. This website definitely reduces cycle time for us and our clients by enhancing our communications.
Secure appraisal delivery
The majority of our appraisals are delivered through email as PDF documents. Generally our clients are most familiar with receiving PDFs attached to their email. It's much better than when everything was on paper. But,we've even been able to improve how you receive your report with this website.
Everyone knows how frustrating it is to lose a file. Or have you ever had problems sending or receiving an email because of the file size? We have the technology to overcome those problems, too. When we deliver an appraisal through our website, the client receives a link via email to retrieve the PDF. By bypassing email completely we get around any problems caused by file size. The download link is even good for a full 90 days. So if you lose the file, you can log back into our site and retrieve it - saving you time, since we won't even need re-send the report.
Tech-savvy data gathering
Gathering the data for an appraisal is an in-depth process.. We spend quite a bit of time collecting both specific information about the subject property and general data about the local market and developing trends. Once again, technology has stepped in to help Premier Appraisal of SoCal.
Instead of using paper forms and pencils and then re-keying all the information at the computer, don't be surprised to see us with a tablet or collecting data using an application for our phone that allows us to sketch a floorplan right on the spot. Rather than using a clumsy, outdated tape measure, more and more appraisers are employing accurate laser measuring devices, making even hard to reach areas accesible.
Using this technology allows us to ensure an accurate report, requiring fewer call-backs and revisions. This can be a real money saver for busy appraisal clients.
Digital work file technology
It would be much easier if appraisers could complete an appraisal, deliver it, and never be concerned with seeing that report again. But one purpose of an appraisal is as a legal document outlining the condition of a property on a specific date. Therefore, appraisers are obligated to retain their reports for 5 years, allowing them to recall any appraisal at any time to defend the valuation or to be used in legal proceedings.
Here again, Premier Appraisal of SoCal leverages our experience with to improve service. By storing every aspect of the appraisal - notes, sketches, supporting documentation, and calculations - along with an electronic copy of the appraisal, we're able to retrieve that file at any time and recall precisely what that report was about.
We wanted to give you a bit of insight into how we use technology daily. Employing the right software, gadgets, and a high level of customer service allows the appraiser to deliver reports more efficiently, with a higher level of accuracy. The goal is to lower costs, and in turn provide you with faster appraisals.